Hostgator offer's 24/7/365 phone support, 99.9% uptime, and have a 30 day money back guarantee. Your site will be on a top-of-the-line Dual Xeon server that can provide instant backups of your site (this is available via the control panel). Hostgator's control panel is one of the best in the industry, and has over 52 scripts that can be installed with a click of the mouse. See the list of scripts here.
